← Press Room
Medallia Launches RivalTracker™ 2.0
MENLO PARK, CA—August 1, 2005—”Medallia has begun rolling out version two of RivalTracker™, its acclaimed benchmarking product that tells companies how well each of their establishments satisfies customers compared to competitors across the street. Version two of RivalTracker is based on millions more responses from consumers than version one. "Nothing out there comes close to what we offer,” said CEO Borge Hald. Medallia clients agree. Rich Johnson, Senior Director at Cendant, noted that “implementing the upgraded RivalTracker™ is our number one priority. The competitive advantage it will give us is unprecedented.”
About Medallia
Medallia (www.medallia.com), founded in 2001, provides enterprise feedback solutions to Global 2000 companies. More than 25,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global hotel, financial services, retail, and high-tech companies. The company is headquartered in Menlo Park in Silicon Valley.

