Wyndham Is Tops for Customer Service
DALLAS, TX—May 4, 2004—Wyndham International, Inc. is the recipient of a prestigious accolade for another industry-first program based on its philosophy of listening and responding to guest needs. Thanks to its online customer satisfaction technology, provided by Medallia, Inc., Wyndham has earned Lodging Hospitality’s 2004 Customer Service Chain Leadership Award. This latest honor is continued proof that the company’s commitment to redefining the hotel experience by providing personalized service is exceeding travelers’ needs.
About Medallia
Medallia (www.medallia.com), the global leader in SaaS customer experience and enterprise feedback management, provides solutions to Global 2000 companies. More than 50,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies. The company is headquartered in Silicon Valley.
For more information about Medallia’s Customer Feedback Management services or platform, visit www.medallia.com.
Media Contact
Jasmine Teer
Page One PR for Medallia
jasmine@pageonepr.com
+1 415 321 2348
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