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Wyndham Is Tops for Customer Service
DALLAS, TX—May 4, 2004—Wyndham International, Inc. is the recipient of a prestigious accolade for another industry-first program based on its philosophy of listening and responding to guest needs. Thanks to its online customer satisfaction technology, provided by Medallia, Inc., Wyndham has earned Lodging Hospitality’s 2004 Customer Service Chain Leadership Award. This latest honor is continued proof that the company’s commitment to redefining the hotel experience by providing personalized service is exceeding travelers’ needs.
About Medallia
Medallia (www.medallia.com), founded in 2001, provides enterprise feedback solutions to Global 2000 companies. More than 25,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global hotel, financial services, retail, and high-tech companies. The company is headquartered in Menlo Park in Silicon Valley.
