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Wyndham Implements On-Line Customer Satisfaction Technology
DALLAS, TX—August 12, 2002—Wyndham International has inked a services agreement with Medallia, becoming the first hotel company to implement online customer satisfaction tracking technology brand-wide, noted the company.
About Medallia
Medallia (www.medallia.com), founded in 2001, provides enterprise feedback solutions to Global 2000 companies. More than 25,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global hotel, financial services, retail, and high-tech companies. The company is headquartered in Menlo Park in Silicon Valley.
