News

Wyndham Implements On-Line Customer Satisfaction Technology

DALLAS, TX—August 12, 2002—Wyndham International has inked a services agreement with Medallia, becoming the first hotel company to implement online customer satisfaction tracking technology brand-wide, noted the company.

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About Medallia

Medallia (www.medallia.com), founded in 2001, provides Customer Experience Management and Enterprise Feedback Management solutions to Global 2000 companies. More than 50,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies. The company is headquartered in Menlo Park in Silicon Valley.