Radisson Bed Program Differentiates Brand
ORLANDO, FL—May 16, 2005—All Carlson brands will launch a new electronic guest-feedback system from Medallia this year to replace paper comment cards next year. Guests who share their e-mail addresses with the company will receive surveys via e-mail, (Bjorn) Gullaksen, (Executive V.P, Full-Service Hotels), said. ”This will take Carlson out of the role of brand police and put us into the role of brand stewards,” he said. Read full article.
About Medallia
Medallia (www.medallia.com), the global leader in SaaS customer experience and enterprise feedback management, provides solutions to Global 2000 companies. More than 50,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies. The company is headquartered in Silicon Valley.
For more information about Medallia’s Customer Feedback Management services or platform, visit www.medallia.com.
Media Contact
Jasmine Teer
Page One PR for Medallia
jasmine@pageonepr.com
+1 415 321 2348
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