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Medallia Provides Wyndham with Technology

PALO ALTO, CA—November 7, 2003—Medallia, Inc., a leading supplier of guest retention systems, announced today that it has implemented a new employee opinion survey program at Wyndham International. More than 20,000 employees at Wyndham’s owned and managed hotels have completed an online survey designed to measure satisfaction with key drivers of employee retention. Medallia will analyze and report the data using its patented online reporting system.

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About Medallia

Medallia (www.medallia.com), the global leader in SaaS customer experience and enterprise feedback management, provides solutions to Global 2000 companies. More than 50,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies. The company is headquartered in Menlo Park in Silicon Valley.