News

Medallia Launches Satisfy: Business™

MENLO PARK, CA—January 3, 2005—Responding to requests from its clients, Medallia today unveiled the latest addition to its Satisfy™ suite of feedback management solutions: Satisfy: Business™. “A lot of our clients’ sales are to intermediaries, not end customers,” said VP of Market Research Steve Earwaker. “Selling and servicing intermediaries can be more complicated. Our clients wanted a Satisfy™ product that addressed those realities.” Satisfy: Business™, which combines Medallia’s much-admired technology with new functionality tailored to intermediary sales, will roll out in Q2 2005.

About Medallia

Medallia (www.medallia.com), the global leader in SaaS customer experience and enterprise feedback management, provides solutions to Global 2000 companies. More than 50,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies. The company is headquartered in Silicon Valley.

For more information about Medallia’s Customer Feedback Management services or platform, visit www.medallia.com.