News

Medallia Launches Employee Feedback Solution

PALO ALTO, CA—September 4, 2003—Today, Medallia announced the launch of its Satisfy: Employee™ feedback solution. Satisfy: Employee™ complements Medallia’s core Satisfy: Customer™ application, which manages customer feedback. “Satisfy: Employee™ is a natural extension of our product line,” said CEO Borge Hald, “because employee satisfaction is integral to customer satisfaction. Happy employees simply do a better job.” Hald added that Medallia had already begun implementing Satisfy: Employee™ for clients. “There has been a lot of demand for this product,” he said.

About Medallia

Medallia (www.medallia.com), the global leader in SaaS customer experience and enterprise feedback management, provides solutions to Global 2000 companies. More than 50,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies. The company is headquartered in Silicon Valley.

For more information about Medallia’s Customer Feedback Management services or platform, visit www.medallia.com.