News

Medallia Best Practices Conference a Success

WHITE SULPHUR SPRINGS, WV—September 15, 2004—Medallia today wrapped up its 2004 Best Practices conference at The Greenbrier Resort in West Virginia. Attendees, who were senior executives from some of the nation’s most customer-satisfaction-focused firms, welcomed the opportunity to learn about the latest developments and exchange information with counterparts. “It was a great success,” said conference organizer Elizabeth Carducci, who heads business development at Medallia. Based on the overwhelming positive response from attendees, Carducci added that Medallia would sponsor a similar event next year. “Basically, attendees told us that if we didn’t host this next year, they would; that’s how valuable it was.”

About Medallia

Medallia (www.medallia.com), the global leader in SaaS customer experience and enterprise feedback management, provides solutions to Global 2000 companies. More than 50,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies. The company is headquartered in Silicon Valley.

For more information about Medallia’s Customer Feedback Management services or platform, visit www.medallia.com.