News

Medallia Announces Venue for its 2004 Best Practices Conference

MENLO PARK, CA—March 8, 2004—Medallia will host its inaugural conference on best practices in customer feedback management at The Greenbrier Resort in White Sulphur Springs, West Virginia. The dates of the conference are September 13 to 15, 2004. Session topics will include integrating multiple data sources, using customer feedback to drive operational improvements and customer recovery, and leveraging new technology.

About Medallia

Medallia (www.medallia.com), the global leader in SaaS customer experience and enterprise feedback management, provides solutions to Global 2000 companies. More than 50,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies. The company is headquartered in Menlo Park in Silicon Valley.