News

Medallia Announces Financial Results for 2003

MENLO PARK, CA—July 28, 2004—Medallia reported that it achieved full-year profitability in the fiscal year ended December 31, 2003, and that revenues increased more than 600% from fiscal year 2002 to 2003. “The results are excellent,” said Medallia CFO Amy Pressman. ”Once again we far exceeded our revenue estimates. It’s an understatement to say that we are thrilled.” When asked to explain the phenomenal results, Pressman said: “We are uniquely positioned to help companies win the battle for the customer by leveraging technology. It shows in our rapid growth.”

About Medallia

Medallia (www.medallia.com), the global leader in SaaS customer experience and enterprise feedback management, provides solutions to Global 2000 companies. More than 50,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global financial services, retail, high-tech, business-to-business, and hotel companies. The company is headquartered in Silicon Valley.

For more information about Medallia’s Customer Feedback Management services or platform, visit www.medallia.com.