Enterprise Feedback Management 2.0
Medallia Enterprise Feedback Management Solutions
Øyvind Grotmol

Facts

Nationality:
Norwegian
Childhood career aspiration:
Detective
Favorite sport:
Paintball
Favorite paintball tactic:
Sneaking around enemies and putting them under crossfire
Favorite hobby:
Globe traveling
Reasons for travel:
Jungle expedition, science Olympiads, mummy spotting, fun and sun
Favorite memory:
Technical University of Valencia: Like summer vacation all year round

Øyvind explores ideas for new products that can change the future of the company

From an engineering standpoint, what’s the most exciting thing you’ve done in your life?

My master’s thesis: “Mapping of Chip Designs onto Wafer Scale Emulation Logic.” The task was to determine the feasibility of a wafer-scale logic emulation system capable of emulating tomorrow’s most complex chip designs at high speeds for verification purposes. We created a monstrous chip that’s likely the biggest chip ever made by man. This was unexplored territory, so we had to find engineering solutions on the fly. It was really interesting.

What’s good about working at Medallia?

I work with talented people—among the very best in the world. And I consider them my friends, which is important. You spend most of your time as an adult at work—you need to enjoy what you’re doing. You should have fun.

Also, the management encourages the engineers to put in those extra little finesses that will make the application cooler and faster and better. They are not satisfied with just any product that meets the specifications. They want the engineers to push the limits and create applications that really stand apart from their competitors. It may take a little longer to develop those applications, but they will be cooler from an engineering point of view, and users will have a better experience with them.

Engineering at Medallia: What about it?

We’re creating blazingly fast applications, which give more or less instantaneous responses. That’s one of the company’s advantages. Users access the application all day long and don’t want to wait for it to respond, so the fact that the application is fast and can handle very large amounts of data in a short amount of time means that users will have a better experience and a better workday.

From an engineering point of view, I think it’s fun to develop algorithms and code that are that fast, that allow you to treat such huge amounts of data so rapidly. We use some interesting and novel approaches to databases in order to achieve that—we’re not using traditional databases, but have developed our own OLAP system from scratch.

About Medallia

Medallia (www.medallia.com), founded in 2001, provides enterprise feedback solutions to Global 2000 companies. More than 25,000 businesses and business units around the world use the Medallia system to track customer satisfaction. Medallia’s solutions enable companies to gather, monitor, and act on feedback from customers, partners, and employees. Customers include global hotel, financial services, retail, and high-tech companies. The company is headquartered in Menlo Park in Silicon Valley.

Benefits

We provide comprehensive benefits that match or even surpass those offered by far larger companies:

  • Health (Anthem Blue Cross PPO and Kaiser HMO)
  • Dental (Delta)
  • Vision (VSP)
  • 401(k) through Hartford Life
  • Flexible Spending Account
  • Commuter Check Program
  • Employee stock option plan
  • Paid time off
  • More

Apply

If you’re interested in learning more about a particular opportunity, please send a cover note and your resume to jobs@medallia.com. In all correspondence, please indicate the job title about which you are inquiring.

Win The Customer At Every Touchpoint™


Medallia 1010 El Camino Real, Suite 340 Menlo Park, CA 94025 USA
650-321-3000 Phone
650-321-3156 Fax
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Medallia Nordic AS Sørkedalsveien 10B, 7 etg. 0369 Oslo, Norway
47-21-06-32-50 Phone
47-21-06-32-51 Fax
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