- Fun Facts:
-
Hobbies: cooking, hiking, going to the beach when it’s nice, snowboarding when it’s not.
Favorite places: Italy. I haven’t been to too many places, but that’s pretty high up there.
What initially drew you to apply to work at Medallia?
I was drawn to Medallia because it offered a really great product, and I felt passionate about the industry. I love that our product is used by companies to make their business the best that it can be. Medallia offers its customers a valuable tool, and I really enjoy working with other people who are motivated by a common goal. The work environment is amazing.
What other opportunities and fields were you considering?
I was primarily considering tech-related options. I was really interested in technology and data. I have a dual degree in econ and data mining informatics. I was excited by the prospect of working with huge amounts of data and extracting information that is impactful and actionable, in the case of Medallia, to improve the customer experience and drive tangible results.
Why did you ultimately choose Medallia?
The people who work here are great—they are passionate about the product. I also loved the idea of helping companies reach their full potential through our product. I got a great feeling from the company culture, and my interactions with everyone working here were extremely positive. Also, I liked that Medallia was relatively small but growing—it offered a great opportunity to get in there and work on a variety of projects, with people from all different backgrounds, and to be part of something big right as it’s taking off.
How has your experience measured up to your expectations? What surprised you or has surprised you over time?
I was really surprised by my immediate level of involvement. I’ve been able to have direct contact with clients, and I work with high-level executives from major brand-name companies. Coming directly out of school, this was a surprise, and has been really enjoyable.
How does your experience at Medallia compare to your friends’ experiences in other jobs?
I’ve been presented with a lot more opportunities. My friends at large companies feel like numbers. I have more opportunity to make an impact on a day-to-day basis.
How would you describe your responsibilities at Medallia?
I work with clients to make sure that our product is surpassing expectations. I configure software, I build and design surveys, and I help implement new features.
What was your job prior to Medallia?
Prior to Medallia, I was a full-time college student. I did have one summer internship in market statistics research for a Southern California–based company.
What are some similarities/differences between your past and current roles?
Not a ton of similarities.
What is the best thing about working at Medallia?
The best thing is definitely the people—they’re great. I tell people that 95% of the stuff I do, I can do working from home, but I actually choose to come into the office because I love being here. Also, the fully stocked kitchen doesn’t hurt.
How would you describe Medallia to your friends? What would you want them to know about Medallia?
I would emphasize that we provide a world-class product that helps our customers to be the best that they can be. As far as working for Medallia, I would say it’s a great environment with really good people who are very skilled, very intelligent, and also very friendly and positive. It’s a great place to come every day.
