Software Engineer (Engineering Tools)

Engineering
Menlo Park, CA

Medallia’s Engineering Team’s vision is simple: build the most advanced, configurable, and easy to use Customer Feedback Solution on earth. So far, our Engineers have made this vision a reality. Our development tools allow us to be fearless innovators, and we use technology not only to develop our products but also to support our fast-paced feature development schedule.

At Medallia we believe in using the appropriate tools for each task. If we are not satisfied with the tools we find, we build our own. From test environments and continuous integration to regression/load testing and deployment, we integrate, reuse, and build software that helps us build our products quickly without compromising quality.

If you are an avid developer and like to challenge yourself by learning new technologies on a daily basis and enjoy applying them in a variety of different projects, we have the perfect opportunity for you.

The Opportunity

Develop Medallia’s unique Engineering Toolset

Primary Responsibilities

Design, implement, and take responsibility for Medallia’s development tools
Work within the Engineering Team to automate workflows
Work with the Operations Team to develop the vision for Medallia’s next generation Operations Control Panel
Interact with the entire Medallia team to build a great and unique product

Education

BS or MS in computer science or other technical field
Stellar references
Academic transcript, if recently graduated

Skills

3+ years experience programming in Java
Excellent Unix/Linux and shell scripting skills
Experience with web application development and Internet/web technologies
Experience with software automation a plus
Experience with unit/system/acceptance/load testing a plus

Personality

Able to work under time pressure, in a changing environment
Enjoy working with others, but self-motivated
Resourceful
Thorough
Strong communication skills, both written and verbal

Medallia is a great place to work. The team is both high-performing and collegial resulting in a unique company where employee turnover is low (the management team has been together since inception) and employee satisfaction is high. Compensation is highly competitive.

About Medallia

Medallia is a fast growing, profitable, privately held enterprise software firm that provides best-in-class enterprise feedback management programs to companies, from the Global 2,000 to individual establishments. We develop and operate the world’s leading SaaS based collaborative, Enterprise Feedback platform enabling companies to drive customer delight, employee engagement, and word of mouth.

Our mission is to integrate the best of Visualization, Data Mining, Text Mining, Collaboration, Notification and Messaging, CRM and Case management, Feedback management, Data Analytics, and Web 2.0 technology into a revolutionary, engaging, high performance platform.

Since the launch of its first product in 2001, Medallia has transitioned more than 50 national and international brands to its Enterprise Feedback solution. Today, more than 15,000 businesses and business units around the world are deployed on the Medallia system. Fortune 1,000 customers range from hotel chains (Hilton) and manufacturers (Pella) to retailers (Apple) and fitness organizations (Gold’s Gym). Medallia is highly regarded by its clients, with a 100% renewal rate.

Medallia is undergoing a tremendous growth: the word of mouth is strong, and implementations are happening at a vertiginous rhythm. If you feel that you can contribute to a fast paced, highly talented Team; you love innovating and taking command of your actions, come and be part of our success. At Medallia, the work of every Engineer ships. Feel the adrenaline of knowing that your own creation is being used across the globe, admired by customers, and envied by competitors. Join us!

Benefits

We provide comprehensive benefits that match or even surpass those offered by far larger companies:

Health (Anthem Blue Cross PPO and Kaiser HMO)

Dental (Delta)

Vision (VSP)

401(k) through Hartford Life

Flexible Spending Account

Commuter Check Program

Employee stock option plan

Paid time off