Engineering @ Medallia
Our core Engineering Team architects, designs, and develops Medallia’s SaaS platform, the world’s leading Enterprise Feedback Management application. This is no small challenge at Medallia where:
- our mission is to integrate the best of Visualization, Data Mining, Text Mining, Collaboration, Notification and Messaging, CRM and Case management, Feedback management, Data Analytics, and Web 2.0 technology into a revolutionary, engaging, high performance platform, and
- our hosted environment manages hundreds of thousands of incoming records a day, serves tens of thousands of users, and collects millions of samples each year.
Handling such an environment demands adherence to core Software Engineering principles. Being the best demands innovative solutions. At Medallia, we master both: at the core of our technology lies a blazing fast Java-based OLAP Engine (yes, super fast and Java-based!) that allows for mathematical calculations on millions-record data sets in just a handful of milliseconds. Our Engineers are not afraid of challenging well-established technologies in order to make them perform to our higher standards: a state of the art proprietary SMTP server; a flexible, robust, and limitless Engine for Surveys (that employs a novel mechanism for parsing XML documents); and specialized algorithms are just a few examples of how Engineers at Medallia make a huge difference and set the bar for what the market expects.
Last but not least, we package our homegrown technology in a fully featured, Web 2.0 application that is intuitive as well as the most advanced reporting and operating platform in the market. Our User Experience Team blends incredible engineering talent (mastering HTML, CSS, JavaScript, AJAX, JSON, among other technologies) with unique taste and attention to detail to deliver a solution that astonishes both clients and competitors.
The Opportunity
Whether devising our next mining technique at the heart of our OLAP engine, or optimizing that last piece of JavaScript, Medallia’s world-class engineers take great pride in their creations. We are a group of ultra-motivated professionals who find joy in the details and reward in delivering amazing software products.
We are currently going through a unique period in our company’s history. We are growing at a pace that can only be managed by the right people with the right skills. We are faced with tough problems every day, from scalability and performance, to usability and visualization. At Medallia, innovation is always the right answer. That’s why we are looking for passionate professionals, team players, fearless problem solvers, algorithm gurus, experienced designers, performance freaks… In other words: we are looking for Medallia Engineers.
If you are ready to join a team where the work of every engineer ships – if you want to feel the adrenaline rush of your work being used around the globe, admired by customers, and envied by competitors – then we want to hear from you!
Responsibilities: Develop great software
- Design and implement systems and modules for our current Java-based product line
- Develop code that is scalable, maintainable, efficient, and beautiful
- Solve tough problems in the following areas: Visualization, Data Mining, Text Mining, Collaboration, Notification & Messaging, Data Analytics, Web 2.0
- Champion new technologies. Lead design and implementation decisions
- Guard Medallia’s code base, enforcing best practices
- Contribute to the Engineering environment, actively participating in technological discussions and mentoring Jr. Developers
Education:
- BS or MS in computer science or other technical field (PhD a plus)
- Top 5% of class
- Stellar references
Experience:
- 7+ years of OO programming professional experience
- Proven track record of doing cutting-edge research and/or development
- Extensive experience with databases, preferably with PostgreSQL
- Multi-threading programming experience
- Experience with web application development, specifically with Servlet based solutions
- Extensive real-world system design experience with highly available solutions
Skills:
- Proficient with Java 1.5+ a must
- In-depth knowledge of Java technologies a must (e.g.: J2EE, JDBC, Standard Libraries, etc.)
- Familiar with test first development and tools (e.g.: JUnit, etc.) a plus
- Strong algorithmic knowledge
- Strong communication skills, both written and verbal
- Operational awareness is a must, our platform is put to the test every day by thousands of users and third party systems that interface with it
Personality:
We are looking for…
…the type of people who think and dream about code, love to code, and do it extraordinarily well!
…individuals who delight in being challenged, solving problems, achieving results and staying focused on detail.
…self-motivated professionals who are able to work under time pressure in a changing environment.
…team players who enjoy collaborating with intelligent, talented, and hard-working colleagues, but are self-motivated.
Medallia is a great place to work. The team is both high-performing and collegial resulting in low employee turnover (the management team has been together since inception) and high employee satisfaction. Compensation is highly competitive.
