The application process at Medallia is rigorous—for you and for us
We believe the investment is well worth it, producing high engagement for you, industry-leading retention rates for us, and a great team for everyone. If you’re ready to invest, then read on.
Application Tips
The following resume, cover letter, and interview tips will help smooth the process for all of us.
1 The Resume
Be Thorough
Because academic smarts impress us, it’s important to list your full credentials, including:
- University or universities attending or attended
- Degree(s) pursuing or earned
- GPA in your major and overall, translated to a 4.0 scale if your institution measures otherwise
- Awards, if any, and dates received
- Academic projects, such as independent research or thesis
- Scores on standardized tests (for instance, SAT, GRE, GMAT, LSAT)
- Transcripts, if you’re a recent grad
2 The Cover Letter
Be Yourself
Our most important piece of advice: be yourself. Use your cover letter to make a case for yourself, as well as to explain anomalies in your resume. For instance:
- If it’s not clear from your resume why you’re seeking a certain position, tell us why.
- If your academic ability is strong but your GPA is low, use your cover letter to explain.
- If your background is likely to be unfamiliar to us, explain the highlights to help us properly evaluate you.
3 The Interview
Be Ready For Anything
If we like what we “hear” in your resume and cover letter, we’ll invite you for an interview. We take interviews seriously, so if you’re invited, be ready for tough questions, brain teasers, and cases that test:
- Your quantitative skills—you’ll have to do some quick calculations in your head!
- Your analytical abilities
- Your ability to frame problems, develop creative solutions, make sound judgments, and reach sensible conclusions in the absence of complete information
- Your interpersonal and communication skills—even in potentially nerve-racking situations
4 The Challenge
Be Ready To Test Us, Too!
After the interview, we may ask you to take home a “challenge”, a project that mimics some of the tasks you’d do in the position for which you’re applying. For engineers, the challenge may revolve around programming; for analysts, a piece of analysis; for product managers, an engineering specification. Don’t think of your challenge as a test; it’s more a way to give you a window into what the job entails. If you enjoy the challenge, you’ll likely enjoy the job. If you don’t enjoy the challenge, then the job you’re applying for is probably not the job for you. Think of the challenge as a way to see what it’s like working for and with us—as your test of us.
