Join the team.

Medallia is changing the way businesses listen to, understand, and act on customers’ feedback. We’ve come a long way since our founding in Silicon Valley in 2001, and we’ve got lots of smart, fun and interesting people working here. There’s only one thing we’re missing:

You.

Why Medallia?

Here’s why everyone here loves what they do — and why you will, too.

People

Like a lot of startups, Medallia is filled with incredibly smart, talented, and interesting folks. But what really makes Medallia feel special is the lack of arrogance. We’ve worked hard to get to where we are — but rather than become smug, we’re all grateful for the opportunities we’ve received and determined to keep making the most of them. A strictly enforced “no jerks” policy is designed to keep us exactly that way.

Challenge

Most people back away from hard problems. If you’re the kind of person who runs toward them, then Medallia might be the place for you. Our engineers face off on some of the most complicated analytic problems around, such as natural language processing and conducting real-time calculations across millions of transactions. Our business folks work to evolve businesses into the most customer-centric organizations in the world — no easy task.

Customers

Our customers rely on us to help them drive two cores of their business: innovation and customer experience. That means they will rely on you. From the moment you walk in the door, you’ll become a trusted partner to mid and senior management of Global 2,000 companies, with a direct impact on how these companies operate.

Benefits

This isn’t just about industry-leading comp, equity and a great health insurance plan — though that’s definitely part of the package. It’s about all the little extras: an awesome vacation policy; unlimited Caltrain passes; employee-initiated extracurricular activities ranging from sports teams to a book club to regular happy hours and frequent company-reimbursed outings.

Environment

It seems silly to invest so much in our people — and then skimp on the environment they work in. So we don’t. We’ve found some of the best spaces in the world to operate, and then designed them to both foster creativity and feel like collegial places to work.

Explore a Role

Interested in what Medallians do?

Meet some Medallians.

One of the things that makes Medallia different from most other tech firms is that we value potential much more than we value experience. Not only does this mean we have some of the smartest folks around — but lots of us have done really interesting things, too.

Kennen

Support

Before Medallia

Before Medallia, I was wandering the earth looking for a way to defeat mediocrity.

Why you love working here

Knowing that my opinion matters and that I can make a difference in our product is what I love about being a Medallian.

Guido

Engineering

Before Medallia

Passionate about learning in general and programming. I earned a Ph.D. in software verification and validation and intend to keep learning!

Why you love working here

I get to design, create and own whole chunks of our product, working closely with extremely talented engineers that love what they do.

Chetan

Engineering

Before Medallia

Having worked mostly on consulting jobs from project to project, I never really felt being a part of something big.

Why you love working here

I love how incredibly easy it is to ship code here. If you have a bright idea, there is no bureaucracy or permissions to ask. You just do it!

Amy

Solutions

Before Medallia

Delivering excellent customer experiences at Nordstrom, teaching in Central China, and regional economic consulting.

Why you love working here

My squadmates, podmates and everyone else I interact with on a day-to-day basis. Medallians are the nicest bunch of people you'll meet!

Matt

Engineering

Before Medallia

I would read about new and exciting technologies, and then be given 10 reasons why they couldn't be implemented in our product.

Why you love working here

The freedom to solve Medallia's unique challenges in creative and groundbreaking ways. Every innovation counts, whether it ships or not!

Stephanie

Client Services

Before Medallia

My first job was at Baskin-Robbins, my favorite job was as a ski instructor in Sun Valley. Along the way I worked in sales, consulting, sustainability, and software. The theme? Customer Service.

Why you love working here

Colleagues who inspire me daily to do my best work, a technology that clients adore because it transforms their businesses, and amazing growth. It doesn't get any better.

Thomas

Product

Before Medallia

Was in NYC working in tech: a large company to my own tiny startup. Before Medallia, I didn't have such easy access to primo avocados.

Why you love working here

Collaborating across functions - as well as with customers - to solve tough problems. Folks always seem ready to both learn and teach.

Diana

Product

Before Medallia

I majored in Decision Science and Business at Carnegie Mellon in Pittsburgh. It was quite cold, but the sandwiches were good.

Why you love working here

Designing a product that helps companies treat their customers like real people. The weather is better (although I do miss the sandwiches).

Vishal

Services

Before Medallia

Lost in big organizations trying to excel as fast as possible to get to really interesting work.

Why you love working here

Mentoring the brilliant people Medallia hires and making decisions that matter. That...and being Captain of a Pirate Ship.

Phil

Solutions

Before Medallia

I looked ahead from where I was professionally and didn't see how I was going to achieve the goals I'd set for myself in terms of career progress.

Why you love working here

The people I work with! We're a very social company and it makes a huge difference to my motivation and happiness. I also love the problem-solving and creative aspects of my job, and the swag doesn't hurt either.

Stephanie

Solutions

Before Medallia

For one, I had to use a PC! Besides that, growth and development opportunities were few and far between.

Why you love working here

Solid people and influential software. Medallia is an engine for “paying it forward” by improving the experiences of people one at a time.

Location, location, location.

We have offices in three of the best cities in the world. Our headquarters are in Palo Alto, the heart of Silicon Valley; we are also located in London and Buenos Aires.

To recruitment agencies: Medallia does not accept agency resumes.
Please do not forward resumes to our jobs alias, employees or any other company location.
Medallia is not responsible for any fees related to unsolicited resumes.