Join the team.

Medallia is changing the way businesses listen to, understand, and act on customers’ feedback. We’ve come a long way since our founding in Silicon Valley in 2001, and we’ve got lots of smart, fun and interesting people working here. There’s only one thing we’re missing:

You.

Join us… you know you want to. View Open Positions

Why Medallia?

Here’s why everyone here loves what they do — and why you will, too.

People

Like a lot of startups, Medallia is filled with incredibly smart, talented, and interesting folks. But what really makes Medallia feel special is the lack of arrogance. We’ve worked hard to get to where we are — but rather than become smug, we’re all grateful for the opportunities we’ve received and determined to keep making the most of them. A strictly enforced “no jerks” policy is designed to keep us exactly that way.

Challenge

Most people back away from hard problems. If you’re the kind of person who runs toward them, then Medallia might be the place for you. Our engineers face off on some of the most complicated analytic problems around, such as natural language processing and conducting real-time calculations across millions of transactions. Our business folks work to evolve businesses into the most customer-centric organizations in the world — no easy task.

Customers

Our customers rely on us to help them drive two cores of their business: innovation and customer experience. That means they will rely on you. From the moment you walk in the door, you’ll become a trusted partner to mid and senior management of Global 2,000 companies, with a direct impact on how these companies operate.

Benefits

This isn’t just about industry-leading comp, equity and a great health insurance plan — though that’s definitely part of the package. It’s about all the little extras: an awesome vacation policy; unlimited Caltrain passes; employee-initiated extracurricular activities ranging from sports teams to a book club to regular happy hours and frequent company-reimbursed outings.

Environment

It seems silly to invest so much in our people — and then skimp on the environment they work in. So we don’t. We’ve found some of the best spaces in the world to operate, and then designed them to both foster creativity and feel like collegial places to work.

Meet some Medallians.

One of the things that makes Medallia different from most other tech firms is that we value potential much more than we value experience. Not only does this mean we have some of the smartest folks around — but lots of us have done really interesting things, too.

Nick

Sales

Before Medallia

After interning at Primavera Systems in college, I enjoyed many memorable years at SAP and BMC Software. The chase for personal and professional greatness brought me to Medallia!

Why you love working here

Our culture - we are committed to helping our colleagues and our Customers improve personally and professionally every day, and won't settle for mediocrity in anything we do.

Andrew

Customer Solutions

Before Medallia

Dabbling in television production, market research, fashion design and data mining algorithms.

Why you love working here

Working directly with some of the best companies in the world who are passionate about their customers. Delivering great service to those who value it the most makes me excited for each day.

Farrah

People & Culture

Before Medallia

Strategy consultant by day. Getting friends to wear 80's costumes by night.

Why you love working here

Medallians are fun, smart, amazing people who really want to make a difference. Every day, I have a blast with my colleagues.

Sean

Customer Support

Before Medallia

I was at Apple, where I would develop, build, and repair customer relationships. They taught me the value of an amazing customer experience.

Why you love working here

I work with an incredible group of people who encourage and challenge each other to grow. Every day is different, but there’s always laughter, hard work, and determination to make an impact.

Sofie

Customer Solutions

Before Medallia

I was a Business Economics and Accounting major at UCLA.

Why you love working here

Everyone here is creative, intelligent, and never hesitates to help tackle a challenge. I feel like we are all invested in each other’s success. I will also forever look forward to outdoor meetings on the patio.

Ann

Customer Solutions

Before Medallia

Bounced around the Northeast, learning how to work with customers through consulting.

Why you love working here

Smart, collaborative, and humble people! We are all trying to make Medallia (and our customers) better together, within and across groups and functions. Lack of humidity and snow is nice too.

Balaji

Strategic Planning

Before Medallia

I lost my critical thinking neurons working on mergers and acquisitions as an Investment Banker in the Valley.

Why you love working here

The people, and the dynamic and flexible working environment. We are honest and open about our challenges, and we
mobilize quickly to tackle them. And, I can get my Amazon Prime packages delivered
to the office.

David

Product

Before Medallia

I worked at an Industrial Supplier in Chicago developing internal enterprise software and doing database architecture design.

Why you love working here

The people I work with are smart and passionate about the work they do. It energizes and excites me every day. Working hard on problems worth solving making a real change to people’s everyday experiences.

Cees

Customer Solutions

Before Medallia

I worked as an Industrial Engineering Intern at a Silicon Valley semiconductor company before joining Medallia. Best decision I've made, and big thanks to my college buddy for referring me!

Why you love working here

Many things come to mind, but most significantly: My fellow Medallians, the work atmosphere and the world class clients we work with.

Daniel

Engineering

Before Medallia

I was a technical partner at startups in Buenos Aires, Argentina and a professor at two universities there.

Why you love working here

Tackling complex challenges with an amazing team of people across the globe, and sharing great times with them once work is done.

Olivia

Campus Recruiting

Before Medallia

I spent the three years after undergrad working as a writer, director and assistant first on Broadway and later in Hollywood.

Why you love working here

Beyond the fact that my quality of life has improved drastically and how exciting Medallia is as a company, it’s my coworkers that make me truly look forward to coming to work every day.

Stephanie

Client Services

Before Medallia

My first job was at Baskin-Robbins, my favorite job was as a ski instructor in Sun Valley. Along the way I worked in sales, consulting, sustainability, and software. The theme? Customer Service.

Why you love working here

Colleagues who inspire me daily to do my best work, a technology that clients adore because it transforms their businesses, and amazing growth. It doesn't get any better.

Thomas

Product

Before Medallia

Was in NYC working in tech: a large company to my own tiny startup. Before Medallia, I didn't have such easy access to primo avocados.

Why you love working here

Collaborating across functions - as well as with customers - to solve tough problems. Folks always seem ready to both learn and teach.

Diana

Product

Before Medallia

I majored in Decision Science and Business at Carnegie Mellon in Pittsburgh. It was quite cold, but the sandwiches were good.

Why you love working here

Designing a product that helps companies treat their customers like real people. The weather is better (although I do miss the sandwiches).

Medallia on Glassdoor
At Medallia, we’re all about making feedback accessible, for clients and candidates alike. Check out feedback from real Medallians and see what makes the team so special.

To recruitment agencies
Medallia does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Medallia is not responsible for any fees related to unsolicited resumes.

Location, location, location.

We have offices in three of the best cities in the world. Our headquarters are in Palo Alto, the heart of Silicon Valley; we are also located in London and Buenos Aires.

Find your Dream Job

Palo Alto, London, Buenos Aires, New York, Sydney, Hong Kong

View Open Positions

Recruitment Agencies: Medallia does not accept agency resumes. Please do not forward resumes to our jobs alias, employees or any other company location. Medallia is not responsible for any fees related to unsolicited resumes.