Medallia Admin Suite

Be more responsive to the needs of your organization with the ability to test and innovate confidently.

Ground control for your customer feedback programs

Admin Suite, part of Medallia Experience Cloud™, empowers companies to create and administer customer surveys and reports to large-scale operational programs in real-time. 

  • Be a responsive hero

    Quickly respond and update reports and surveys to provide precisely the insights the business needs

  • Get the organization addicted

    Drive engagement by mass customizing reports down to the individual level that are purpose-built for specific roles

  • Act with confidence

    Make program updates with enterprise-grade controls and staging environments to ensure all changes do what they’re supposed to do

  • Take control of what matters

    Find the right balance of administration and managed services to sustain a world-class CX program

Greater control over your CX programs

Watch Admin Suite video

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Seven Ways to Effectively Administer a Customer Experience Program

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Seven Ways to Effectively Administer a Customer Experience Program

Check out our Whitepaper

Influencing What Matters By
Administering a System of Engagement

Check out our Whitepaper

Influencing What Matters By
Administering a System of Engagement

Power to innovate across thousands of users

Confidently engage, adapt and transform your entire organization with a system of engagement.

  • Report Builder

    Build dashboards and share with the relevant users
    See Demo Video

  • Safety Controls

    Safely test changes with push to production capabilities

  • User Management

    Add or modify user accounts directly in the system

  • Text Analytics

    Build topics and conduct ad hoc analysis with Medallia Text Analytics
    Learn More ›

  • Ad Hoc Market Tests

    Dive deeper into customer feedback and test new concepts by asking targeted questions to the precise customer segment or location with Medallia Ask Now
    Learn More ›

  • Survey Builder

    Evolve surveys over time with new questions and logic
    See Demo Video

  • Exports

    Access feedback in multiple ways and retrieve the precise data needed

  • Sandboxes

    Test changes and train users with a production-grade staging environment

  • Digital Administration

    Engage with customers through web, mobile, and in-app surveys with Medallia Digital
    Learn More ›

  • API Technologies

    Connect other systems in real-time with Medallia Integration Layer
    Learn More ›

To learn more call +1-844-238-3767 or View DemoEmail Us

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